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Getting smarter about PT.
Why do some patients need more PT than others? Why does a therapist’s treatment duration vary for patients with the same diagnosis? What conditions have the most impact on patient recovery? Thanks to WCRI’s Vennela Thumula PharmD; Randall Lea MD; … Continue reading Getting smarter about PT.
Customer service, bean counters, and Too Big to Care
During another holiday week a few years back I penned a terrific post on customer service. If I do say so myself, and I do. Customer service comes to mind as I sit on a transcontinental flight from NYC to … Continue reading Customer service, bean counters, and Too Big to Care
Forbes’ “rating” of workers comp insurers is…
A farce. Ok folks, I’m gonna get snarky here. First, there’s the title. I think they meant “insurers” not “insurance”… the latter is quite consistent across all insurers A while back PropertyCasualty360’s reported on a “rating” of workers’ comp insurers by Forbes … Continue reading Forbes’ “rating” of workers comp insurers is…
